Shipping

We have Free Shipping on Orders over $50, except for Wholesale Customers. 

Shipments are made using UPS Ground. Orders usually take 3-5 business days to be processed and ship the following business day. Ground shipping typically takes between 5-7 days depending on your location. Orders are not processed or shipped on Saturdays, Sundays or major holidays. Orders are only shipped and processed on regular business days. Please contact Customer Service regarding international orders or shipments with special instructions. Currently, we do not offer expedited shipping options.


Order and Shipping Confirmation
: After you place your order you will receive an order confirmation email. Once the order has shipped you will receive a shipment confirmation email with your UPS tracking information.


Tracking
: Please check your shipment confirmation email for your order's UPS tracking number or contact us by submitting a Customer Service Request 

 

Wholesale Shipping: As a wholesale customer, we understand that freight costs are extremely important 

    • FREE SHIPPING on Toy Orders over $299
    • $20 Shipping on Toy Orders Under $299
    • All items ship from our warehouse in Wichita.

 

Returns, Refunds & Replacements

To issue a refund or replacement for an order, please enter the email address you used at checkout and you order number in the fields below. 

Refunds will be issued for the cost of the product only. Refunds for shipping, only apply to orders that qualify for FREE SHIPPING.